Source of Health

Team Hub Access

This site is for the SOH team only. Enter the access password to continue.

That password isn’t right. Try again.
Internal · Authorized Access
The Source of Health Team Hub

Are you working, learning, or looking something up?

Everything the team needs, in one place, organized around what you’re actually doing right now. Start typing to find anything, or choose a zone below.

Try: “cancellation” · “Awakened Eye” · “rebooking rate” · “HIPAA” · “30/60/90”
Do · today Learn · onboarding Know · reference
DO

Today at the Desk

Your daily drivers, the things you reach for every shift. The numbers we watch, the menu we sell, and the words that go with it.

The Journey Live
The patient-facing menu, 17 signature treatments across the four phases: Foundation, Restoration, Regeneration, Radiance.
Open the menu →
Talking Tracks
What to say for each treatment on the menu, phase by phase, tier by tier. Pairs with The Journey.
Open →
Front Desk Quick Ref
The go-mode card, phrases and moves at a glance during a shift.
Open →
Cancellation Rule
The one-screen answer for the call you take most: fees, windows, recovery.
Open →
Hospitality Tour
The choreographed office walkthrough for new and existing patients.
Open →
Hospitality Tour Quick Ref
The one-card version of the tour, for fast reference mid-shift.
Open →
Filler Dissolving Q&A
Front desk answers for filler dissolving questions, what to say and when to route to the provider.
Open →
Email Workflow
Welcome, recap, and nurture sequence. The inbox voice between visits.
Open →
The Operating Model
How Source of Health runs: the standard we hold, the roles we carry, and where every task belongs.
Open →
LEARN

Get Trained & Onboarded

The path for your first weeks. Deep, in order, once, then you’ll mostly live in DO and KNOW. New hires start here.

The Training Portal
Your onboarding hub, 11 modules covering who we are, how patients flow, the systems, your role, and your first 90 days.
  • Who we are & why it matters
  • Patient flow, the 7 phases
  • Roles, responsibilities & 30/60/90 plans
  • Patient experience & hospitality
Enter the portal →
First-Week Essentials
The shortlist for day one: your welcome, who’s who, and how the practice runs before you go deep.
  • New hire welcome
  • About Dr. Sorr & the philosophy
  • The operating model
  • Being a star at work
Start day one →
Develop Your Craft
Skill builders you return to well beyond week one. Communication, presence, and the way we see the work.
KNOW

Look It Up

The reference library, things you consult, not read. Clinical guides, SOPs, policies, and brand. This grows over time as we add new tidbits.

Clinical References
Evidence-anchored guides for the care team.
  • ASCVD / Dyslipidemia guide
  • HRT triage & scripts
  • Injection site reaction guide
  • Testosterone gel, female dosing
Browse clinical →
SOPs · Policies · Brand
The rules and standards you reference as needed.
  • Patient privacy & HIPAA
  • Cancellation loop SOP
  • Two-card expense workflow
  • Brand standards & voice manual
Browse reference →
Can’t find what you need?

Use the search at the top. It covers all three zones. Or check the full site map for the complete list, including what’s planned. If it’s not there, ask Lindsay first.

This site is for the SOH team only. Don’t share the password or links with anyone outside the team.